National Peer Support Coordinator

Our Peer Support Service provides support to our 100 local member groups through education, resources, small grants, and networking opportunities. This includes delivering an annual national conference, monthly group leaders networking, peer to peer coaching sessions, equality, diversity and inclusion training to name a few.

Tackle will maintain a network of a minimum of 80 active, engaged support groups with a good geographic spread, including the devolved nations.

• Prostate Cancer UK and Tackle will collaborate on identifying key underserved regions and populations, so that Tackle can proactively seek to establish and develop support groups in these areas.

• Tackle will support group leaders to run sustainable, effective, and equitable support groups for their local population. With the expansion of our peer support service we are looking for a National Peer Support Coordinator to work with our National Support Development Manager and Board of Trustees to deliver an exceptional peer support service for our members across the UK.

About the role

We are seeking a confident and hardworking individual with experience in the charity sector and ideally peer-support. You are a team player, pro-active and able to work with minimum supervision. You will be able to hit the ground running; taking ownership of some of our existing peer support activity whilst taking on new programmes of work. You will be a professional, people person, be creative about seeking new ways of working, and enjoy networking to build relationships. You demonstrate a commitment to diversity and inclusion with an empathic and nonjudgemental approach to working people. A willingness and availability to work evenings and occasional weekends is desirable.

Your job responsibilities:

  1. Maintain regular contact with Support Group Leaders providing high quality information and support in an empathic and professional approach via telephone, email, letter and social media platforms to Group Leaders and Volunteers to enable the effective running of their support groups
  2. Send out promotional and information materials to Support Group Leaders as required
  3. Identify and develop appropriate training for Support Group Leaders and deliver training or source training support where relevant to enable volunteers to meet charity’s strategic objectives
  4. Refresh and update the Members Portal on the Tackle Prostate Cancer website, ensuring that all information and documents uploaded is useful to Group Leaders
  5. Provide support for the activity, including developing and promotion of existing Support Group Leaders Network meetings
  6. Provide support for Regional Networking Events, Annual Conference, and other events as appropriate.
  7. Work closely with the National Support and Development Manager to build new elements to our services and develop projects for support

Other Duties

  1. Deliver reports on the progress and impact of our peer support service offers.
  2. Accurate and timely data capture of service caller and key stakeholder inquiries.
  3. Manage and maintain the membership database, ensuring all relevant data is captured and up to date.
  4. Attend relevant meetings and training as required.
  5. Support and promote the work in accordance with the values and policies of Tackle Prostate Cancer.
  6. Carry out any other duties commensurate with the post, as agreed with your line manager.
  7. Carry out of all the above with an understanding of and commitment to inclusion, equal opportunities, and diversity.

What you’ll need to demonstrate:

  • Relevant professional qualification or equivalent work experience.
  • A solution focused team player with a positive, can-do mindset.
  • Proven experience of supporting volunteers in community settings with an emphasis on understanding and working with people living with cancer.
  • Excellent time management skills.
  • An understanding of cancer care, palliative care or related specialist area.
  • An ability to put people at ease and a true enjoyment of working collaboratively with colleagues and external stakeholders.
  • Excellent written, verbal and visual communications with brilliant attention to detail.
  • Understanding of researching, mapping and unlocking community assets that support service delivery and signposting.
  • A strong commitment to ensuring outcomes and impacts of services are evidenced through high quality data collection.
  • Excellent administration and IT skills.
  • Ability to work virtually and on your own initiative and manage a complex and varied workload to successfully meet project deadlines and targets.
  • A real commitment to equality, diversity and inclusion within your role.
  • Right to work in the UK.

How to apply:

Please email [email protected] a CV along with a word document or pdf with answers to the following five questions:

  1. Why you want to work for Tackle Prostate Cancer as National Peer Support Coordinator
  2. How your skills and experience make you well suited for this role? (max 250 words)
  3. A part of this role is face-to-face outreach and community engagement -how would you approach this? (max 250 words)
  4. What are you most proud of in your career so far? (max 250 words)
  5. What do you think your ‘superpower’ is working with volunteers? (max 250 words)

Please note, we will not shortlist candidates who do not include both CV and question responses.

Application deadline: Monday 21 August by 10am
Interview dates: w/c 28 August 2023

You can download the information here

Job reference:

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